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Pareto Chart ...................................................................................239
Scatter Diagram/Chart ...................................................................240
Cause and Effect/Fishbone Diagram ..............................................241
Control Chart .................................................................................241
Representing and Reporting Data ........................................................... 242
The Tyranny of Control Charts .............................................................. 244
Individuals and Moving Range Control Chart (XmR) ............................247
Computing Limits for the XmR Chart ....................................................253
Hints on How to Read the Charts ...........................................................254
c-Charts ...................................................................................................254
u-Charts .....................................


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