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Introduction n 7
The term organization is used in a general sense throughout the book to mean
the group that the process improvement initiative covers. In some cases, an organization
is an entire company, in some cases a division or department within a company,
and in some cases it might be a group responsible for developing a specific
product.
During our work with clients we have also found it useful to discuss the differences
between the CMMI, a process model, a process, a process description, a
procedure, and an appraisal.
Initially, some people have a problem because they think CMMI is a process
or a set of processes. It is neither. CMMI is a process model. The CMMI cannot
just be copied as is and serve as an organization??™s processes. CMMI is a collection
of best practices from highly functioning organizations collected to help you
improve your processes by describing what things or activities should be done in
your organization.
So what is a process? Well, a process is what you really do in your organization.


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