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This approach looks like a quick
way to get independent verification until you realize that these developers and engineers
will still need to be trained in evaluation and will need additional budget and
schedule to perform the evaluations. A dysfunctional appraisal view might go as
far as having one person reviewing an entire large program or project (clearly an
overwhelming job for just one person) in order to get the check mark during an
appraisal.
Taking a process improvement view, an organization would realize the need for
clear responsibility defined for quality-related activities. Establishing an independent
quality group staffed with trained and experienced professionals would go a
long way toward ensuring that the organization continues to perform the processes
as written. This group would need to be staffed at a suffi cient level to be effective. In
many cases this means 3 percent to 5 percent of the technical staff or more.
We have worked with many organizations and our experience tells us that organizations
that focus on an appraisal view will fail.


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