Let??™s say you are a programmer.
Does your manager ever ask you how diffi cult a particular program might be? Does
he ever ask you how long it will take you to code each program? Or does he just give
you a list of programs assigned to you and tell you when they are due? Do you ever
have heartburn over his estimates? Do you ever say anything, or do you just work
unpaid overtime because of his bizarre schedule? Having a process for estimating
schedules that you have input to will create a more realistic schedule and help relieve
some of the burden on you of having to adhere to something that just doesn??™t make
sense. Does this scheduling process always work perfectly? Can you just say, ???No,
this schedule stinks, so my manager must change it???? Of course not. But it does give
you some room for negotiation.
Processes are like recipes. A recipe tells you the ingredients, how to mix the
ingredients, what temperature to use, and how long to cook something. But it
doesn??™t teach you the techniques of slicing and dicing and mixing and beating and
whipping and blanching and grilling and poaching and so on and so on.
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