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Margaret K. Kulpa, Kent A. Johnson

"Interpreting the CMMI: A Process Improvement Approach, Second Edition"

The risk management process they come up with is:
Identify the risk
Analyze the risk
Categorize the seriousness and probability of the risk
Mitigate the risk
Well, I??™m sure these managers feel that they have done a brilliant job, but what
is the problem with this process? It is too general. I??™m sure that if I handed out
this process for all of my managers to follow that each manager would interpret
how to do this process differently. We are trying to find a way to document how
we do work in the organization in a consistent way so that everyone will do things
somewhat similarly, and so that people can benefit from the good work being done
by others.
So, now we go back to the managers and say, ???Great. You have a process. How
do we do the steps in your process???? Well, that is a different problem. The managers
are tasked with devising procedures for how to do what they have written as the
steps in the process.
So, using our process example, the first item is ???Identify the risk.??? The managers
would need to come up with how they identify risks.


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