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One of the ways they
might do this identification is to start tracking the problems they have in delivering
products, and then find trends. From the list of trends, create a list of the ten
most frequently occurring problems on the projects. The procedures would then
discuss how to use the information in the list to estimate risks that might occur on
another project. The third item in the list of steps in the risk management process is
???Categorize the seriousness and probability of the risk.??? Maybe your organization
defines risks as 1??”most critical and most likely to occur; 2??”critical but work may
continue; and 3??”not critical, work may continue, fix this problem during the next
phase or release. The managers would need to come up with procedures for how to
determine what would put a risk into category 1, 2, or 3.
These are just simplistic examples used to illustrate process versus procedures.
So why is focusing on process important? Why not focus on the product or the
people or the technology used? Let us explain.


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