ISO stands for International
Standards Organization. The ISO 9000/9001 series generates a fundamental
quality management framework. The ISO 9000 series is a set of documents that
discuss quality systems to use when instituting quality assurance in an organization
or enterprise. ISO 9000 itself is a guideline that directs the user as to which set of
documents to use and the interrelationship of quality concepts. ISO 9001, 9002,
and 9003 deal with external quality assurance pursuits, while ISO 9004 deals
with internal quality assurance. ISO 9001 is used to ensure that quality systems
are delivered by the supplier during several stages of creation (which may include
design, development, production, installation, and servicing). This document is
the most pertinent to software development and maintenance. ISO 9000-3 is used
when applying ISO 9001 to the development, supply, and maintenance of software.
ISO 9001 requires that a documented quality system be implemented, with procedures
and instructions. ISO 9000-3 further specifies that this quality system be
integrated throughout the entire life cycle.
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