??? Or the organization buys a process improvement tool
guaranteed to get you your level rating in one year, only to discover that you don??™t
just plug it in??”you have to actually write procedures and do work.
The answer? Well, just like anything else, there is no one answer except maybe
the following??”tell your boss (or whoever??™s idea this whole process improvement
thing was) in a tactful way, to put his money where his mouth is. If he wants it, it
will cost him??”in dollars, people, and time, including his time. Do not commit
to ???Level 2 in 2 years??? or any other such slogan. Commit to trying to improve
your organization. And mention to the boss that most improvement models focus
improvement activities on management??”not worker bees and practitioners. See if
28 n Interpreting the CMMI
he then wants to continue. Educating your boss, as well as the rest of the organization,
is key to a smooth transition to the process improvement path.
Process improvement is really about change. No one really likes to change, unless
the current way of doing things is so onerous and repulsive that they just can??™t stand
it anymore.
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