Capability Level 0: Incomplete
An incomplete process does not implement all of the Capability Level 1 specific
practices in the process area that has been selected. This is tantamount to Maturity
Level 1 in the staged representation.
Capability Level 1: Performed
A Capability Level 1 process is a process that is expected to perform all of the Capability
Level 1 specific practices. Performance may not be stable and may not meet
specific objectives such as quality, cost, and schedule, but useful work can be done.
This is only a start, or baby step, in process improvement. It means you are doing
something, but you cannot prove that it is really working for you.
Capability Level 2: Managed
A managed process is planned, performed, monitored, and controlled for individual
projects, groups, or stand-alone processes to achieve a given purpose. Managing
the process achieves both the model objectives for the process as well as other
46 n Interpreting the CMMI
objectives, such as cost, schedule, and quality. As the title of this level states, you
are actively managing the way things are done in your organization.
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