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You have some
metrics that are consistently collected and applied to your management approach.
Remember, metrics are collected and used at all levels of CMMI, in both the
staged and continuous representations. It is a bitter fallacy to think that an organization
can wait until Level 4 to use the metrics.
Capability Level 3: Defined
A defined process is a managed process that is tailored from the organization??™s set
of standard processes. Deviations beyond those allowed by the tailoring guidelines
are documented, justified, reviewed, and approved. The organization??™s set of standard
processes is just a fancy way of saying that your organization has an identity.
That is, there is an organizational way of doing work that differs from the way
another organization within your company may do it. So, let??™s say there are two
companies developing anvils. Those two companies are Road Runner Industries
and Wily Coyote Industries. The people at Road Runner Industries consistently
beat the pants off Wily Coyote Industries when developing anvils.


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