A subtler, less obvious subject that bears discussing is that of generic practices
and how they relate to process areas, maturity levels, and capability levels. Process
areas at Maturity Level 2 in the staged representation include entire process areas for
planning, managing changes, ensuring quality, and tracking progress. The generic
practices for Capability Level 2 in the continuous representation also include statements
for the same things??”planning, managing changes, ensuring quality, and
tracking progress. Generic practices are used to determine whether generic goals
have been satisfied. Generic goals must be satisfied to achieve a level??”either a
capability level or a maturity level. What this means is that because an organization
is expected to implement the generic practices, an organization using the continuous
representation and selecting separate process areas to focus on must in reality
also satisfy the basic concepts of Maturity Level 2 in the staged representation. An
example follows.
An organization may decide to use the continuous representation.
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