They are:
Supplier Agreement Management
Integrated Product and Process Development (IPPD)
The process area Supplier Agreement Management (SAM) has been changed to
include the concepts of Integrated Supplier Management (ISM) from the previous
version of the CMMI (version 1.1). ISM previously resided at Level 3 in the previous
version of the CMMI. The basic tenets of Integrated Supplier Management
have been incorporated into SAM here at Level 2.
SAM has to do with ensuring that any organization or business external to the
actual project is selected and monitored appropriately. This external source (supplier)
may be responsible for delivering either a product or a service and may be
involved in the design, development, maintenance, manufacture, modification,
upgrade, or supply of any of the items required to produce the product. This supplier
generates an agreement (contract) with the acquiring body, and it is this agreement
that is used to effectively manage the effort provided by the supplier. This
n n
60 n Interpreting the CMMI
agreement must be properly defined, documented, used, monitored, and measured.
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