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The results are more rework, delays, and frustration.
Turf wars are common, and the organization functions due to the heroics
of its people. When these people move on (or burn out), the organization suffers.
Level 2 is characterized by individuals sharing their lessons learned and best
practices, and devising preliminary processes that will function at the project level,
and in some cases, across the organization as a whole. Level 2 focuses on management
issues that affect normal, day-to-day work routines. Level 2 consists of seven
process areas that contribute to project management effi ciencies.
There are seven process areas (PAs) that make up Level 2. They are:
Requirements Management
Project Planning
n n
62 n Interpreting the CMMI
Project Monitoring and Control
Supplier Agreement Management
Measurement and Analysis
Process and Product Quality Assurance
Configuration Management
Each process area has specific goals (specific to that process area) and generic
goals that are applied to every process area in that maturity level.


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