Few organizations
realized that both types of reviews were necessary. So now the CMMI emphasizes
that both must occur by including both in the name of the process area and in the
specific practices.
To audit processes, simply review whether they were followed as documented,
why or why not, where the problems are, and where improvements are needed.
To audit products, use product standards and checklists to ensure compliance.
Reviewing for content (as opposed to form or image) may best be left up to the
peer review process and the technical review process. It is often simply too diffi cult
to get Quality Assurance personnel to review for ???good??? content, as this requires
vast technical knowledge. Most techies prefer to stay techies, and getting superior
technical experts into a QA role is diffi cult??”not impossible, but diffi cult. If your
organization would like to attempt this feat, we suggest rotating developers into
QA, and QA personnel into the Development arena. In some organizations, before
someone can become a project manager, he must have served duty in both QA
and Technical development areas.
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