Some organizations also use the SCAMPI appraisal itself as part of this external
review.
PPQA is the most often abused process area that we see when performing
appraisals. Do not abuse or misuse this PA! If you decide that it is too much
trouble to properly implement PPQA in your organization (that is, as defined
in the CMMI), then don??™t bother to introduce the CMMI into your organization.
Period.
The generic practice that most closely matches this PA is GP 2.9 Objectively Evaluate
Adherence. Another attempt at emphasizing and defining objectivity is found in
the paragraphs describing this GP. The guidance offered reads, ???People not directly
responsible for managing or performing the activities of the process typically evaluate
adherence. In many cases, adherence is evaluated by people within the organization,
but external to the process or project, or by people external to the organization.???
Process and Product Quality Assurance includes providing a strategy and procedures
for objectively evaluating processes and products; identifying personnel to
fulfill this role objectively; reporting quality issues and noncompliance; and producing
reports that provide verification that quality reviews were conducted and
their results.
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