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Margaret K. Kulpa, Kent A. Johnson

"Interpreting the CMMI: A Process Improvement Approach, Second Edition"

At first, we thought devoting a
specific practice to this idea was overkill. However, we do believe that it is a
good practice to keep beneficial, important documentation readily available
and readily accessible. Make sure, however, that members of your organization
know what this term means. Also make sure that if the documentation is supposed
to be useful, then it should actually be used.
n
90 n Interpreting the CMMI
Yes, you do need to investigate alternative solutions to satisfying the requirements.
Yes, we know that your customer may have told you that you must do
it his way or that you are contractually obligated to do it his way; but, you
owe it to your customer to at least consider alternatives. The customer may
not agree with them, in which case, you don??™t do them. But most customers
do not know how to develop solutions and produce viable systems??”that??™s
why they hired you. And please document the alternatives you came up with,
how they were derived, and why they were accepted or not accepted by your
customer.


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