2 Collect Improvement Information
Capability Level 4:
GG4 Institutionalize a Quantitatively Managed Process
GP 4.1 Establish Quantitative Objectives for the Process
GP 4.2 Stabilize Subprocess Performance
Capability Level 5:
GG5 Institutionalize an Optimizing Process
GP 5.1 Ensure Continuous Process Improvement
GP 5.2 Correct Root Causes of Problems
Each capability level builds on the previous level. So, in order to be Capability
Level 5, the organization must satisfy the specific practices for the selected process
area (Capability Level 1), plus the generic practices for Capability Levels 2, 3, 4,
and 5.Th
e following pages discuss each process area for Level 4. We use the abbreviations
SG for specific goal and SP for corresponding specific practices.
Understanding Maturity Level 4: Quantitatively Managed n 113
the Process Areas for Maturity le el 4:
Quantitati ely Managed
Organizational Process Performance
The purpose of Organizational Process Performance (OPP) is to establish and
maintain a quantitative understanding of the performance of the Organization??™s
Set of Standard Processes (OSSP) in support of quality and process??“performance
objectives, and to provide the process??“performance data, baselines, and models to
quantitatively manage the organization??™s projects.
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