Most organizations do not want to take the time
and trouble to pilot their improvements. Senior management does not understand,
or does not want to understand, the importance of piloting. They feel,
???Well, the stuff has been written??”just throw it out to the projects. The project
managers will make it work. That??™s why they are project managers.??? This
is the wrong approach.
You must plan the pilot and document critical success factors in a quantitative
manner. Then a decision should be made, after reviewing the results against
the critical success factors, whether the improvement should be implemented
in the organization and what approach should be used to implement it (e.g.,
phased approach or en masse). More piloting may also be necessary.
The generic practice that directly maps to this process area is GP 5.1 Ensure
Continuous Process Improvement.
Organizational Innovation and Deployment involves coordinating process
improvement proposals submitted from the staff at various levels (improvement
proposals may be related to innovative technology improvements); piloting selected
improvements; planning and implementing the deployment of improvements
throughout the organization; and measuring the effects of the improvements
implemented.
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