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* Chapter 15 is our ???meat and potatoes??? chapter on policies, processes, and procedures and will
give you more details on some of these concepts, along with Chapter 13 that discusses documentation
guidelines.
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134 n Interpreting the CMMI
Collect and Review the Policies, Processes, and Procedures
The first thing you need to do is collect in one place all the documentation that
makes up your policies, processes, and procedures, and conduct a review. Hopefully,
it will be as easy as it sounds. Make sure you have a good working definition
of policy, process, and procedures??”if in doubt look at Chapter 13 for documentation
guidelines (this was written by one of the most intelligent people we know).
Not everything you find will be labeled correctly. For example, we have seen lots of
documents with the title ???Process for X??? that are really policies stating that you are
expected to do X. These documents may still be helpful. Also look at your training
courses; sometimes a process or a procedure is only documented in a training
course.


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