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The EPG??™s role is to
establish and prioritize process improvement actions, produce plans to accomplish
the actions, and commit resources to execute the plans. It also either writes the
processes or assigns personnel to write the processes, and then reviews and update
them. More about roles and responsibilities can be found in Chapter 12.
Planning is critical, and during Set Up, planning is the primary activity. While
the plans for each organization differ, there are certain plans that seem to be commonly
used among different organizations. They are:
Process Improvement (PI) Plan??”High-level strategic plans that document
the organization??™s vision of process improvement and success factors and justify
the initial budget for this effort.
Implementation/Operations Plan??”Tactical-level plans that discuss the formation
of specific groups and include deliverables and timetables.
Action Plans??”Very specific plans that address specific weaknesses and organizational
problems discovered during an appraisal or other organizational
process baselining technique.


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