The organization should conduct an EPG-led process review that is performed
at all project initiations (to get validation and buy-in of tailoring and process compliance),
during major project reviews/milestones (to gather preplanned collection
of process measurement data), and at project completion (for lessons learned
collection and plan versus actual analyses). The EPG should also review current
organizational methods in use for process and product measurement, determine if
the right measurement data are being collected, and make necessary adjustments
to the collection and analysis process. This step insures that metric reporting and
follow-up actions are in place.
Every six months, we recommend that appraisals or mini-assessments be performed
to determine the extent to which the deficiencies discovered during the
baseline appraisal have been resolved. When it appears that most of the deficiencies
have been addressed, a new, formal appraisal of all the process areas in the desired
maturity or capability levels should be performed to establish a new baseline and
prioritize follow-on activities.
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