Free electronic library

Tailor your approach to your organization. For
example, when writing procedures, DOD likes books, commercial organizations
don??™t. Keep it simple and to the point.
Process improvement is continuous. Once you start, you will uncover more and
more areas to be improved and issues to be resolved.
177
Chapter 13
documentation Guidelines
This chapter presents our approach for generating the piles of documentation necessary
for process improvement. The thing to remember is that this documentation
is necessary documentation. You do not write BS just to get credit for finishing your
assignment to write a particular piece of documentation. The old CMM tenet still
applies, ???If it isn??™t used, it doesn??™t exist.??? Process improvement is not a documentation
drill. Generally speaking, if your procedures are not used throughout the
organization, then you have no procedures!!! The whole purpose of the CMMI is to
use what you have developed. Your documentation is not ???for show.???
introduction
Why is documentation necessary? Consider this example.


Pages:
381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405