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I know what you are thinking, ???This is gonna be hard ??¦??? Your organization
members will figure out that this effort is more than they originally thought. They
will start justifying why they can??™t or won??™t do something. Usually it boils down to
it??™s too hard, they don??™t know how, it??™s a hassle, they don??™t want to do it. That is not
a strong justification!
Don??™t worry??”we provide some templates and guidelines as examples in Chapters
14 and 15.
definitions
We are often asked to interpret the words in the CMMI. Part of that interpretation
includes defining the different types of documentation required to implement an
effective process improvement strategy.
What is a standard? What is a process? What??™s a procedure? What??™s the difference?
A standard is a structure serving as a foundation to be used as a model for later
development. It is recognized as an acceptable example and has been offi cially authorized
for use. Its purpose is to promote uniformity and consistency of results, leading
to a quality product.


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