Facilitate Workshops
Facilitation support begins by making any necessary introductions, reiterating the
purpose of the workshop, and reviewing the ground rules for an orderly, productive
exchange of information. Then proceed to initiate and focus discussions on the
planned topics while making ad hoc adjustments to allow issues requiring additional
attention to be fully addressed. Always maintain control of the workshop at
all times, taking the steps necessary to keep it on target and moving at an appropriate
pace.
Document Workshop Outcomes
Consolidate all information discussed and collected during the workshop, and document
major outcomes and decisions made. In coordination with organizational
staff, distribute the resulting documentation to the workshop participants for their
review and comment so that there is no misunderstanding with respect to workshop
proceedings. Updates and clarifications are made as appropriate.
182 n Interpreting the CMMI
Analyze Workshop Findings
Conduct a thorough analysis of the workshop findings in conjunction with key
organizational representatives.
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