Where the organization decides to deviate from
the CMMI, build and document a strong case for why. Alternative practices may
be substituted for the practices, when justified appropriately and strongly. Action
Plans will focus on how to generate processes and procedures, and how to introduce
them into the organization once produced. Tracking and measuring the effectiveness
of the Action Plans and the processes and the procedures are usually functions
of the EPG.
Communications Plans
Achieving success in process improvement programs requires more than good policies
and procedures. The organization must ???buy-in??? to the effort, and support
must be maintained throughout the implementation program, especially early on
when costs are highly visible, but benefits are not. An effective Communications
Plan may prove critical to PI program success. Whether your organization is small
or large, whether your organization requires a formal or informal approach, you
must determine a method for keeping everyone informed. A Communications Plan
has four key objectives:
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Planning and Tracking the Effort n 187
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