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But before you do, you??™d
better check to see whether these folks are justified in their complaints. Are these
procedures really a good fit for them or are they forced to use them just because the
procedures took a long time to write and you need to get the maturity level to bid
on contracts? Is the Appraisal Team on its way to conduct a SCAMPI appraisal for
a rating? Is that why you haven??™t changed the procedures? Or is it because it took
blood to write the procedures, so there is no way they will ever be changed? Was the
organization forced to cut the time it took to produce the procedures? Was the Pilot
phase skipped? Were people pulled from the PATs to do ???real work????
That brings us to management commitment. We usually have to set up a special
one- to three-hour executive briefing for management because they are not willing
to take the time to attend the full-blown class. True management commitment is
shown through providing adequate resources and funding. That means enough of
the right people, enough time, and enough money to do the job.


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