You do not have to use the suggested format for procedures. Some organizations
prefer to be wordier. Some organizations prefer more graphics. You need the find
the balance that works for you.
Moderator Reviewer(s) Author(s) Recorder
Still Open?
Confirm Work
Product Ready
for Review
Prepare for
Review
Call for Review
Conduct Review
Close Review
Present Work
Products
Raise Issues
Respond to
Issues
Done?
Done?
Discuss Issues
Record Issues
YES
NO
YES
NO
YES
NO
Provide Work
Product
Figure 15.2 re iew process using Swimlane Process Flowchart.
Defining Processes, Procedures, Policies, and Charters n 201
defining Policies
Policies are high-level whats. They contain who is responsible for doing work, usually
by position title, not by specific name of the individual. In some organizations,
policies are very important. They are used to justify the initiation, continuance, and
termination of work.
In other organizations, policies are not greatly valued. In these organizations,
the organizational culture is that each individual has a responsibility to do what-
Date: Document Number:
Revision Number:
Entry Criteria/Inputs: Exit Criteria/Outputs:
Description:
This procedure involves ??¦ The activity??™s primary aim is to .
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