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Well, what good is tracking how long you
took to write a project plan if you don??™t also track late delivery of products and late
milestones? So use the metrics mentioned in the CMMI only as a guideline when
deciding which metrics would be appropriate for your organization.
We also recommend the metrics listed in the Measurement and Analysis common
feature of the original CMM for Software. We find that these metrics make
sense, are directly tied to each key process area, are commonly collected and used in
organizations, and are straightforward. Although it is called the CMM for Software
(actually its real name is The Capability Maturity Model: Guidelines for Improving
A Boatload of Metrics n 217
the Software Process??”and most folks have just added the ???for Software??? appellation),
if you go through the book and take the word software out, you will find that
most of the concepts and metrics described can be used in almost any organization,
software-based or not.
There is another way to determine which metrics would be the most beneficial
for your organization.


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