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The cost of poor quality (e.g., amount of rework, rereviews, and retesting)
180. The costs for achieving quality goals (e.g., amount of initial reviews,
audits, and testing)
le el 5
Organizational Innovation and Deployment
181. Change in quality after improvements (e.g., number of reduced defects)
182. Change in process performance after improvements (e.g., change in
baselines)
183. The overall technology change activity, including number, type, and size
of changes
184. The effect of implementing the technology change compared to the goals
(e.g., actual cost saving to projected)
185. The number of process improvement proposals submitted and implemented
for each process area
186. The number of process improvement proposals submitted by each project,
group, and department
187. The number and types of awards and recognitions received by each of the
projects, groups, and departments
188. The response time for handling process improvement proposals
189. Number of process improvement proposals accepted per reporting period
190.


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