They more closely resemble technical
leads. These PMs do not focus their energies on administrative tasks, such as
documentation, planning, tracking, and reporting. They mostly concentrate on
the technical fixes required for design and coding. Therefore, training on earned
value??”what it is, how to use it, how it can work for them??”must be undertaken, as
well as true training in how to do the job in your organization.
Metrics must be used. Instruct your staff (especially the PMs) in how the metrics
can be used to help them manage their projects. Basically answer the question,
???What??™s in it for me???? Just mandating that the metrics be used and to follow the
procedures, will not work.
Besides estimating, most projects seem to fumble when it comes to requirements.
Teams need to be formed to write instructions that are easy to read and
understand, and on how to analyze and decompose requirements. The Standish
Group, an organization devoted to collecting metrics summarizing performance of
software organizations, has stated that up to 85 percent of all errors can be traced
back to the Requirements phase.
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