Don??™t just show pretty pictures. Know what they mean, and where the data
come from. Use the information provided in the charts to identify areas of improvement
and to measure whether improvements are really taking place.
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Chapter 19
A High-Maturity
Perspecti e
This chapter discusses several concepts associated with high-maturity organizations
and offers some suggestions on how to transition to a high-maturity organization.
We discuss how to create and use Process Performance Baselines and Process Performance
Models. We define a high-maturity organization as an organization operating
at CMMI Maturity Level 4 or Level 5 or Capability Level 4 or Level 5. While
there are many high-maturity concepts we could tackle, we focus on those concepts
that most people consider confusing.
The most fundamental high-maturity concept is how measurements are handled
at high maturity. Measures in this chapter refer to both base measures and
derived measures. Base measures are simple values of some attribute of interest; for
example, the size of a document in pages or the effort to produce a document in
hours.
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