Goals may come from the customers.
Goals may also come from the organization??”if you are reading this book, it is
likely that the organization wants to improve or at least wants to get a rating. Those
are organizational goals.
You need to derive the project goals so that you know what to quantitatively
manage to get to those goals.
Select Critical Subprocesses to Be Managed by the Project
Ensure that you have a set of subprocesses that cover the life cycle (breadth) of the
project, and ensure that the critical subprocesses go into enough detail (depth) on
the things truly critical to your project.
Select the measures and define what needs to be done to collect and store the
measures for the project. OK, here is where you may have a problem if the project
goals are not covered as part of your organizational goals. Investigate adding these
project goals to the organizational goals, but only if appropriate. Some projects
truly are unique. You may need to identify unique measures, baselines, and models
to satisfy these project goals.
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