Following are some steps that we recommend for implementing OID in
your organization.
Create an Organizational Group Responsible
for the Collection of Improvement Suggestions
for Both Process and Technology
It is critical to the success of OID that you collect improvement proposals from
across the organization and that these proposals are handled in a professional way.
Establishing a group responsible for reviewing improvement proposals is not an
explicit CMMI requirement (the CMMI??™s OID introductory notes refers to an
infrastructure, not a group), but a responsible group is the only way we have seen
OID work. People need feedback on their proposals. We go into a lot of organizations
where the staff has given up making suggestions because ???nobody listens
anyway.??? You also need to make sure the group is not dysfunctional. We worked
270 n Interpreting the CMMI
with one organization where the primary author of the organization??™s standard
process chaired the committee to review improvement suggestions. He saw all suggestions
as a personal attack.
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