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Margaret K. Kulpa, Kent A. Johnson

"Interpreting the CMMI: A Process Improvement Approach, Second Edition"

But at least it??™s a start.
If we had to pick one overall initial stumbling block that we have run into, it
is that some people see their world through rose-colored glasses or prefer living
in denial, to wit, ???there are no problems in my organization/project.??? Well, guess
what? It??™s called process improvement. If there are no problems, if everything is
perfect, then you don??™t need to improve. But since you have already decided (or
someone has decided for you) to do process improvement (probably for the mandated
rating for business contract awards), then you will have to change. To prove
it, do an appraisal using the CMMI as the reference model. That first appraisal is
always an eye-opener. When you match your organization??™s practices against the
CMMI??™s practices, you will find that there are gaps. Those gaps can be considered
problems, or areas of improvement. Start there.
It??™s great to talk about the need for change, and accepting that change is part of
process improvement. But how do we get from here to there?
Which brings us to Dr.


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