Summary
Process improvement and change go hand in hand. You cannot have one without
the other. Everyone must change, including technicians, practitioners, management,
quality assurance, engineers, process improvement personnel, and even users
and customers. Change is painful. If the pain of how you currently do your job is
not high enough, then you probably will not change the way you do your job.
We don??™t usually tell jokes, and most people don??™t understand our jokes, but we are
reminded of one. It??™s the old joke about changing light bulbs. Question: How many
psychiatrists does it take to change a light bulb? Answer: One. But the light bulb has
to really want to change. The same goes for process improvement.
If you are not really going to do process improvement, burn this book.
Good luck on your journey.
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references and
Further reading
Florac, William, and Anita Carleton. Measuring the Software Process. Reading, MA: Addison
Wesley, 1999.
Johnson, Kent, and Joe Dindo. ???Expanding the Focus of Software Process Improvement to
Include Systems Engineering.
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