So most teams have reported simply using their own experiences to interpret
the meaning of the practices. While we do not want a book that mandates
how to improve our organization, we still need more information on what
the details mean. Without this guidance, we see no guarantee that this model
supports more consistent results and ratings than the previous model. Any
appraisal or assessment method that relies on people (their experiences, their
knowledge, and their abilities to make unbiased, perhaps unpopular decisions)
will always be prone to error.
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Appendix C: Checklists
for Pilot Projects
This appendix consists of checklists for pilots. The checklists presented include:
Pilot Life-Cycle Phases
Steps in the Pilot Process
Checklist for Planning and Conducting Pilots
Checklist for Evaluating the Effectiveness of the Pilot
These checklists are formatted according to pilot project phases. These checklists
may be applied against almost any pilot??”those that are process-improvement
based and those that are not.
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