Define the problem that is to be addressed.
2. Generate alternatives, if possible.
3. If alternatives exist, examine alternative solutions to the problem for technical
feasibility and cost-benefit.
4. Choose at least one alternative solution for piloting.
5. Identify the key points to be measured.
n n n n n n n n n n n n n n n n n n n n n n
Appendix C: Checklists for Pilot Projects n 381
6. Define the methods and techniques that will be used to draw conclusions
about pilot results (e.g., committee of senior managers, EPG, survey of
the pilot project members, definition of success/failure, supporting data to
be collected), including technical, operational, and financial capability.
Design
7. Document the processes and procedures to be used on the pilot.
8. Define the pilot evaluation criteria. Include quality factors.
9. Define the methods, processes, roles, personnel, timing, report formats,
and data collection activities needed to perform the evaluation.
10. Identify all affected parties whose input and ideas are beneficial to the
pilot.
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