See M&A
Metrics, 43, 46, 74. See also measurement
measurement repository, 98
planning for, 229??“230
problems with, 230
purpose of, 218
quality assurance and, 360
recommendations regarding, 231??“232
references for, 233
requirements for, 294??“295
selection and review of, 228??“229
suggested list of according to Process Areas,
219??“228
use of with CMMI by small businesses,
153??“154
Milestones, metrics related to, 220
Mini-teams, use of in SCAMPI A, 286
Model-based process improvement, 18
Models, 6
defining, 22??“25
Monitor and control, 65
MR values, 247??“249, 248??“249t
defined, 246
n
Noise vs. signal, 247??“248
Non-process improvement appraisals,
280??“281
Noncompliances, metrics related to, 221
Normal variations, 236
Not applicable processes, 11, 60
np-charts, 246
o
Objective evidence, 308
definition of, 279
Objectives, business, 25??“27, 73??“74, 376
Objectivity, 75??“76
OID, 34, 121
improvement proposals and, 269??“270
measures, 212
metrics for, 227??“228
pilot project checklists, 379??“385
OPD, 11
measures, 212
OPD + IPPD, 34, 83, 97??“99
metrics for, 224
Operations concept, 87
OPF, 11, 34, 83, 95??“97, 124
metrics for, 224
398 n Index
OPP, 34, 111, 113??“116
measures, 212
metrics for, 226
Optimizing processes, 43, 47
Organization, 7
defining, 30
Organization set of standard processes.
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