The elements of the service life cycle model structure are categorized in two distinct
management groups: timetable and best practice components. First, timeline, events, and seasons
life cycle aspects are designed to facilitate the planning of service-oriented project schedules.
These life cycle structure elements should be employed to divide the overall time period designated
for service development and management activities into manageable units. In addition,
Service-Oriented Life Cycle Model Structure 35
Life Cycle Model
Structure
Timeline Events Seasons Disciplines
EXHIBIT 2.3 SERVICE-ORIENTED LIFE CYCLE MODEL STRUCTURE
these time-framing efforts should be accompanied by process checkpoint schedules, in which
milestones, goals, and deliverables are evaluated and qualified. Second, the life cycle disciplines
component identifies the ???what to do??? aspects of the project. They offer modeling and
nonmodeling best practices to be pursued throughout the service life cycle.
Detailed explanations of life cycle components are offered in the sections that follow.
??? Timeline
??? Events
??? Seasons
??? Disciplines
SERVICE LIFE CYCLE TIMELINE. The service timeline defines the life span of the services. All
service development activities and lifetime chronological events should be framed within the
timeline??™s start and end points, as depicted in Exhibit 2.4. The start position is where service
development projects are launched??”usually at the inception phase??”and the end mark indicates
the demise of services and their offerings.
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