Accommodating Life Cycle Random Events. A life cycle strategy should be based on risk
assessment studies that the organization may have already undertaken or be in the process of
pursuing. What type of information do various industry-standard risk-assessment models provide?
These models offer crisis analysis and management tools that can help mitigate the risk associated
with random events. Among these are extreme weather event models, tidal models that can predict
flooding patterns, and earthquake analysis models.3
Life Cycle Conditional Events. Conditional events are different. They are called conditional circumstances
because they may or may not occur. These are incidents that may take place only if
certain service life cycle benchmarks have been met or service-level agreements (SLAs) between
consumers and services have been breached. Therefore, conditional events should be accounted
for in the service life cycle strategy to provide better solution coverage for the life cycle road
map. For example, trading transaction volumes may exceed the capacity of a trading service
when a large number of investors exercise their stock options before contract expiration. Such a
conditional event must spur various service life cycle activities that can alleviate the unexpected
surge in trading volume.
Conditional events can also be tentative milestones and goals, tactical operations, or calendar
events that should be pursued if an organization??™s business model and strategies are about to
change.
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