Conceptual Service Identification and Categorization 91
Conceptual
Service
Taxonomy
Item 1
Conceptual
Service
Conceptual
Service
Conceptual
Service
Taxonomy
Item 2
Attribute
Attribute Attribute
Decision Tree
EXHIBIT 5.2 CONCEPT CLASSIFICATION PROCESS: THREE LAYERS OF EXECUTION
BUILDING CONCEPTUAL DECISION TREE STRUCTURES. Remember the hot and sweet spot
attributes previously recommended in the attribution analysis phase in Chapter 4? These artifacts
are now vital prerequisites and foundation properties for the service identification and categorization
process, and specifically for the discovery of enterprise conceptual services. At this stage,
only a skeleton of a decision tree is required, along with a general structure to support upcoming
analysis and categorization activities.
Start with simple structures before moving on to complicated formations. First, construct
a rooted binary tree in which every attribute corresponds to one node and has, at most, two
offspring. This is satisfactory for this starting point, but more complicated structures may be
called for once decision-tree building skill has been acquired. The very top node (root node) is
the entry point to analysis activities. Sibling nodes should be linked and added to the lower levels
of the tree. This process should proceed until the last attribute has been placed. The conceptual
decision tree should also consist of various business priority levels.
Pages:
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178