Do they offer business support or directly provide business process implementations? Do they
execute business transactions or merely assist with scheduling aspects? Indeed, a large part of
enterprise execution is carried out by utility services that do not provide pure business implementations.
For example, services that perform data transformation and conversion, downloading,
event scheduling, workflow, and orchestration are all utilities and facilities that enable flawless
business execution and ensure business continuity. These services, however, should be regarded
as technology enablers and should not be classified as business types.
Finally, the organization??™s production environments are made up of service-oriented technical
assets that facilitate the daily execution of business. These are middleware, infrastructure,
monitoring, security, and operations products that are used to deliver their share of service-level
agreements. These enabling technological elements should also be conceived as part of the organization??™s
technical services and should take part in the service analysis typing process.
The following list represents examples of technical services that fall within the technical
type service classification. These software entities chiefly facilitate business processing and are
regarded as business enablers:
??? Article Downloader Service
??? Data Transformer Service
??? Protocol Conversion Service
??? News Streaming Service
??? Controller Service
??? Business Locator Service
Other Types.
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