Also identify their stake holders and analyze their affiliation and contribution to various
lines of business. This information can be useful in providing an inclusive business profile that can be
utilized during portfolio analysis activities and employed during the current service analysis phase.
Exhibit 6.6 illustrates six major requirements necessary for a service analysis business profile:
??? Ownership and stake holders
??? Business contribution to the organization
??? Contract and business commitments (SLA details)
Analysis Services
Business Profiling
Model
Ownership
Business
Contribution
Contract and
Commitments Funding System
Business
Affiliation ROI
EXHIBIT 6.6 ANALYSIS SERVICES BUSINESS PROFILING MODEL
126 Ch. 6 Service-Oriented Typing and Profiling Model
??? Funding source
??? Affiliation with other branches in the enterprise
??? Return on investment (ROI) facts and analysis
TECHNICAL PROFILING. The technical profiling process should be centered on a service??™s
technological capabilities and its capacity to support the business. Remember, this activity is
about a service??™s technical identity, not about its business functionalities. To assist with the
establishment of a service??™s technical record, provide a questionnaire that contains the following
guiding questions:
??? What is the service??™s consumption and reusability rate?
??? Does it comply with the SLA??™s technical aspects?
??? Does the technical service operate in secure environments?
??? Does it depend on other entities, and are they loosely coupled?
??? Are they interoperable?
For services that operate in production environments, some of the answers may be known,
based on their track record and performance history.
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