Internal administration. The management perspective category includes internal administration
tasks, such as human resource activities, supplier and client relationship management,
education and training tracking, time and billing, internal accounting, and more.
2. Compliance, policies, and standards. These processes are related to compliance regulatory
initiatives that oversee organizational internal or external obedience to rules or
conformity with government laws. For example, internal compliance activities are associated
with an employee code of conduct and organizational policy enforcement. Control
objectives for information and related technology (COBIT) are also internal best practices
Problem-Solving Perspectives 187
for IT governance and control measures. External regulations may pertain to federal laws
such as Sarbanes-Oxley, officially known as the Public Company Accounting Reform and
Investor Protection Act of 2002.
3. Management reporting. Another area presented by the management business architecture
perspective is a wide array of analytical reporting and history data retrieval for the
purpose of strategy and business financial analysis activities. These processes can yield
business decisions and new mission statements to promote the business.
4. Automated governance. This enables supervision of run-time environments through
automated business and technology rules that are deposited in policy repositories.
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